Fiona Stanley Hospital Case Studies

Case Study

For the full OUTSOURCING Case Study at Fiona Stanley Hospital – please fill in the form and the link will be emailed to you straight away.

“NTS are quality focused and patient outcome focused, making the partnership between NTS and FSH positive and successful.

NTS are an excellent vendor who goes above and beyond to ensure the needs of their clients are met and often exceeded. The staff at NTS are all positive and helpful, and you never feel like you have made a request that is beyond them.”

Transcription Co-ordinator WA

“Fast and accurate. Value for money and continuous transcription – no leave headaches!”

Trish Dr Peter Loder, Colorectal Surgeon, Wahroongah, NSW

“Best dictation service I have used in the last 10 years”

Dr Albert Erasmus Neurosurgeon, TAS

“Their engagement in business processes has helped us to achieve strict time-focused KPIs – i.e. fast turnaround on dictations available for clinicians.

Their continued involvement has also helped to troubleshoot issues and improve workflows were possible.”

Outpatient Co-ordinator St John of God Hospital

“In my opinion the utilisation of the NTS Emdat dictation and transcription service at FSH and beyond represents a massive positive contribution to the electronic health record. It has been a win for effective communication in general, revolutionised communication between rural practice and metropolitan centres and galvanized the role of the medical letter at the centre of the medical record”.

Urology Professor WA

“Helpful, friendly and quick support. Very quick turnaround and ease of use”

J. H. Darwin Dermatology

“I can recommend this service, with excellent backup”

Prof. Simon Clarke Paediatrics & Child Health, The Children’s Hospital, Westmead, NSW

“We had a very short timeframe to set up our dictation services during hospital commissioning. NTS was already used by other WA Hospitals and they had a good reputation and good user acceptance.

NTS has continued to provide great service and quick turnaround times with both queries and dictations.”

Outpatient Co-ordinator SJOG

“NTS Transcriptions provides PCI with access to leading web-based technologies and the highest level of support”

Sye Hughes Perth Cardiovascular Institute

“I’ve found NTS to be a great service. They have been very responsive, helpful and engaged with both our clinicians and management teams. We continue to receive positive feedback from all users. They’re quick to troubleshoot issues and continue to be involved in business improvement.”

Outpatient Coordinator St John of God Hospital

“Extermely happy with service provided”

Ros. Royal Perth Hospital

“NTS have been most helpful and professional from the start and I continue to use them whenever I need to. I am very happy with their ongoing support”.

V. B. (PM) A/ Prof Michael Dodd, Respiratory & Sleep Medicine Physician

“NTS Transcriptions provide us with an excellent service both with regard to accuracy and turnaround time”

Lesley Coast Orthopaedics, QLD