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Transcription For Hospitals Transcription Service For Hospitals

Ensuring patient outcomes are communicated to referrers, general practitioners and other specialists in a timely, accurate and cost-effective manner is just one of the challenges faced by hospitals across Australia.

We at NTS have an extensive understanding of these challenges as well as an outstanding reputation throughout the Australian medical industry for delivering exceptional quality transcriptions with superior turnaround times.

When we combine our extensive healthcare knowledge together, our highly experience transcriptionists and industry leading eScription One technology, we can deliver a seamless integrated documentation workflow that will significantly reduce costs, improve the clinician experience and improve patient outcomes.

We can provide outsourced or co-sourced transcription services for all your needs including regular, backlog or leave cover for a single department all the way up to an entire hospital.

Outsourcing 

Outsourcing gives you the flexibility to cater for peak demands, typist leave and employment fluctuations to ensure facility deadlines and KPI’s are continually met.read more

Cut your transcription costs in half – see our latest Case Studies. Improve the transparency of the dictation and transcription process and gain operational efficiencies—all whilst improving the clinician’s experience and workflow.
Our Production Team covers all specialties and facility size from the single practitioner all the way up to major metropolitan hospitals.

Why NTS?

  • 24-hour turnaround
  • 100% Australian owned and operated
  • The industry leader in the eScription One platform (formally EMDAT) with implementations throughout Australia in numerous major hospitals.
  • Our extensive experience and focus on customer support will help you meet your goals and objectives in delivering better patient outcomes.
  • Proven implementation and management plan to ensure smooth and timely systems deployment.
  • Report and manage KPI’s with Real-Time reporting.

Co-Sourcing 

Co-sourcing is the combining of services from within and outside a business to achieve the same goals and outcomes.  Transcription Co-sourcing is the combining of in-house typists with outsourced medical transcriptionists to achieve a quality, timely and efficient transcription service. read more

We recognise that there are often pressures on both public and private healthcare providers to maintain a level of in-house (In-sourcing) typists.  However, this can often lead to the development of dictation backlogs and delays due to increasing clinic sizes, sickness, holidays, long service leave and recruitment issues. 

Our co-sourcing model enables hospitals to retain their in-house typists as well as the flexibility to access to our highly skilled medical transcriptions to transcribe for leave cover, clinic size increases and during recruitment difficulties due to budgetary restraints. All provided from the one technology platform – eScription One.

Our Healthcare Transcription Co-sourcing is more than just a dictation solution, it is an end to end healthcare documentation workflow that utilities the expertise of in-house typists with the flexibility of outsourcing to NTS. 

Why Co-source? 

  • Simple Integration and Training 
  • Retain your current typists 
  • Maximise on site typist productivity 
  • Holiday, sick leave and overflow resourcing 
  • Manage turnaround time compliance with ease 
  • Increased reporting and KPI management 
 

 

Integration 

eScription One Interoperability with a Hospitals internal Patient Administration System enables a seamless documentation process delivering the best in workflow efficiencies resulting in cost reductions and better patient outcomes.read more

Our comprehensive working knowledge and implementation experience with the eScription One and Winscribe platforms allow hospitals and medical facilities to have access to unsurpassed flexibility in document workflow, real time reporting, document distribution with the options of inhouse, co-sourcing or full outsourcing of transcription. 

Completed documents are seamlessly filed back into the patient’s electronic record. Additionally, a clinician or specialties appointments can also be displayed on the mobile application enabling the clinician to select the specific patient and appointment ensuring an accurate document every time.

Through secure HL7 messaging, we can provide the most accurate and complete document resulting in workflow improvements and proven cost savings. 

In Australia, we currently have interoperability with: 

  • BOSSNET 
  • CERNER 
  • EPIC 
  • iPIMS 
  • WEBPAS/TOPAS 
  • CARDIOBASE 
  • iSOFT 
  • HBCIS 

The hospital transcription specialists you can rely on completely

If you are looking for a service provider that you can trust, one that you can build a long-term relationship with and rely on to be there whenever needed, NTS is the perfect choice. Below is a brief summary of the reasons we are the preferred transcription service provider for so many hospitals and other medical facilities across Australia:

  • Flexibility – Our ability to provide a tightly integrated range of transcription services to clients that use a wide variety of project management and document management software makes us the most flexible operator in the industry today.
  • Accuracy – The software systems we work with, alongside our rigorously enforced internal QA policies, help us to ensure a level of accuracy that is unmatched by our competitors.
  • Security – Our eScription One software platform is hosted in the Microsoft Azure Australia ecosystem, enabling us to provide a highly secure, location-independent solution that complies with all healthcare industry guidelines and relevant government regulations.
  • Scalability – Thanks to our network of experienced transcriptionists, we are able to offer a highly scalable hospital transcription service to clients across Australia. We can quickly increase or decrease available human resources, in line with your changing needs.

For more reasons why we are the best hospital transcription service provider in the country, please feel free to contact us by phone or email.

 Contact us here to find out more

What system are your patient appointments normally added?

FAQ

What is medical transcription, and how does it work?

Medical transcription is a sector of the healthcare industry that is focused on transcribing voice-recorded medical reports. These reports are most often dictated by doctors, surgeons, nurses and pathologists, but they may be dictated by any healthcare professional with the relevant credentials. Companies such as ourselves provide medical transcription services to help hospitals and other facilities compile accurate records and communicate with each other.

How can medical transcription services benefit hospitals and healthcare facilities?

Accurate medical transcription services such as our hospital transcription service enable healthcare facilities to operate more efficiently by only paying for the transcription staff that they need at any given time. The alternative, which would be to maintain a large in-house transcription team, is simply not practical in today’s economy.

What types of medical reports and notes can be transcribed?

All types of medical reports and notes can be transcribed by our hospital transcription team. If you have any concerns about the nature of the records you need transcribed, please do not hesitate to contact us.

What is the turnaround time for medical transcription services?

The standard turnaround time for our hospital transcription and other medical transcription services is 24 hours from the time you dictate your report into the app to the time it is available for download and review.